Charging material check

To charge the device, only use the AC charger and micro USB cable supplied: When a device does not charge, the root cause can be:

  • The USB port on the device
  • The USB cable
  • The wall charger
  • The battery

First, make sure the port is not clogged with dust. Then, if possible: Try another battery / cable / wall charger or Try the battery in another device.

  • Can you take the charger of another working device to test?