Charging material check
To charge the device, only use the AC charger and micro USB cable supplied: When a device does not charge, the root cause can be:
- The USB port on the device
- The USB cable
- The wall charger
- The battery
First, make sure the port is not clogged with dust. Then, if possible: Try another battery / cable / wall charger or Try the battery in another device.
- Can you take the charger of another working device to test?