Action Tokens¶

Manage your logistics in the field quickly by using Action Tokens, without having to login into the MDM for each operation.

What can I do with Action Tokens?¶

Action Tokens can trigger 4 possible actions:

Put in Fleet: this action triggers a device move from its current fleet to another existing one
Put in Repair: this action triggers a device move from its current configuration to the "In repair" state
Put in Stock: this action triggers a device move from its current configuration to the "In stock" state
Reset device certificate: this action clears the certificate of the device on the MDM, in case it is no longer able to synchronize with the MDM

Warning

Clearing a device's certificate should only happen if you have factory reset your device due to a malfunction, in order to restore secure communication with the MDM. It should not be a common action.

Adding new Action Tokens¶

Pressing the "+ New" button allows you to create a new token.

Name your token in order to manage your multiple tokens
Select the type of action the token will do (see above)
Select an expiration date for the token, after which it will no longer function (good for time-sensitive operations in the field)

Formats¶

There are two QR Code formats for action tokens: a new one and an old one. They are both accessible when you click on an action token on the data table, and its side panel opens. You can toggle between them by clicking their format name.

Each Action Token has a unique code and is only compatible with devices in your organization.

New format¶

This format requires Famoco Layer version 3.14.0 or above.

Using it couldn't be simpler:

download the QR code image by pressing the big "Download" button underneath it, and send it to your operators in the field
your operators will be able to activate this action token by pressing the "QR Code Scanner" button on the device's Dashboard (see image below)

Old format¶

This format is compatible with most Famoco Layer versions below 3.14.0.

The Action Token takes the form of an NFC card and requires the Action Token Activator Application to be installed on at least one of your devices (the Master Device).

Write a NFC Card¶

Turn on the Master Device to use the Action Token Activator Application
Click on the "Scan QRCode" button
As soon as the QR Code has been scanned, the Action Token reference will appear on the screen

Note

An alternative method is to enter the unique code on the app, by typing it manually into the ‘Enter Token Code’ field. To avoid mistakes, we strongly recommend using the QR code scan instead.

Once the Token code is visible on the screen, click on the "Activate Token" button
The text "Place the Token Card under the device" is displayed on the screen
Place the NFC Card on the back of the Master Device
A sound will be triggered (if the volume is activated on the device) and a success message is displayed to confirm the operation
The NFC Card is ready to be used

Verify a NFC Card¶

To verify which Action Token has been written on a NFC Card, you may use the Read option of the app
Place the NFC Card on the back of the Master device
The Action Token code is displayed

Use a NFC Card¶

Tap the NFC Card on the back of the device that you want to apply the action to

Note

The target device must be within the same MDM organization as the Action Token you're using.

Be careful not to store NFC Cards too close to devices to avoid unintentional actions.