RMA - Power button not responsive

Can you try to gently swipe the button from the left to the right to unlock the button and try to turn on the device again?

In order to provide you the best information, can you send us an email .

Please include the following: - The name of your company - The name of the MDM organisation to which the device belongs - The ID of the device (under the battery) - A description of the dysfunction including the manipulations that have been made before - What has been made on your side to try to solve the issue

More information on the RMA process here.