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Devices

From this module, you can:

  • Get detailed information regarding the devices
  • Perform mass actions:
    • Assign devices to fleets
    • Move devices back to Stock
    • Move devices to Repair
    • Move devices to another organization
  • Export device related data

Devices

Devices table

The device table displays 10 devices per page, but you can increase this number by clicking on the Rows per page button.

If your organization or the results of your filter contain more than the number of displayed rows per page, click on the arrow to move between pages.

By default, the following fields are displayed in the table:

  • Famoco ID
  • Synchronization status
  • Fleet
  • Profile
  • Last synchronization date & time

You can add more fields in the device table:

  • Click on the Three Dots icon
  • Select the option ‘Configure Devices Table’
  • Select the fields you want to display on the device table

Filters

By default, 3 filters are available on the screen:

  • Famoco ID: Type in the ID
  • Fleet: Select a the fleet from the drop-down list
  • Profile: Select a profile from the drop-down list

If you need more filters, click on the button ADD and select the filters you want to use:

  • IMEI: Type in the IMEI
  • Device model: Select a model from the drop-down list
  • Maintenance status: Select a status (stock, field, repair) from the drop-down list
  • Heartbeat: Select a status (stock, field, repair) from the drop-down list
  • Custom fields (if applicable):
    • First select the APK
    • Next, select the Custom Field associated to this APK

Notes:

  • Click on the button Reset Filters to clear the filters selected (content and available filters)

Devices details

Select a device to get extended information about the devices status, sync history and installed applications

Device Status

  • Profile: Indicates the profile to which the device is currently assigned
  • Fleet: Indicates the fleet to which the device is currently assigned
  • Synchronization interval: Displays the interval at which the device syncs to the FMS

And if you click on the SHOW DETAILS button:

  • Extended device information

    • Synchronization status: Displays if the device is currently synced with the FMS
    • Maintenance status: Displays the Maintenance Status
    • Heartbeat: Displays the current state of the device
    • Developer / production mode: Indicates the device mode. In developer mode, the user has access to the Android settings and the device can be connected to a computer via ADB. In production mode, this is not possible.
  • Connectivity information

    • Connectivity: Displays NFC, WIFI, Bluetooth, GPS, mobile status (icon green if on / icon red if off)
  • System information

    • IMEI: It's a unique number used to identify your device
    • Model: Displays your device model
    • OS: Displays the OS version installed on the device

Synchronization history

  • Displays the device synchronization history and associated changes

Installed applications

  • Displays the applications installed on the device

Devices export

  • Click on the EXPORT button
  • Select the device fields that you would like to export
  • Click on the EXPORT TO CSV button to download the report

Devices actions

Move device(s) to a fleet

  • Select the device(s)
  • Click on the PUT IN FLEET button
    • A pop-up is displayed
  • Select the destination fleet from the dropdown list
  • Click on the NEXT button
  • Click on the CONFIRM button to execute the action(s)
    • A pop-up confirms the move

Move Devices to Fleet

Put device(s) in stock

  • Select the device(s)
  • Click on the PUT IN STOCK button
    • A pop-up is displayed
  • Click on the NEXT button to execute the action(s)
    • A pop-up confirms the move

Put Devices In Stock

Put device(s) in repair

  • Select the device(s)
  • Click on the PUT IN REPAIR button
    • A pop-up is displayed
  • Click on the NEXT button to execute the action(s)
    • A pop-up confirms the move

Put Devices In Repair

Move device(s) from an organization to another one

Prerequisites:

If you want to move devices from organization A to B

  • You should be a user in both Organizations: A & B
  • You should be an administrator in Organization A

Moving devices:

  • Select the device(s)
  • Click on the PUT IN ORGANIZATION button
    • A pop-up is displayed
  • Select the fleet from the dropdown list
  • Click on the button NEXT
  • Click on the CONFIRM button to execute the action(s)
    • A pop-up confirms the move
  • The devices will be moved to the stock of the chosen organization.

Move Devices to Organization