Skip to content

Audit Logs

The Audit Logs section is divided into two sub-sections: the Settings list where you can display latest MDM actions that were performed and logged within your organization and the Syncs list where you can display the latest configuration sent to your organization’s devices. Some transversal features available in the Audit Logs section (filter settings, export options, list pagination, etc.) are described in the Devices list chapter. Based on the organization’s paid plan, users can access 1 to 90 days of logs.

From this section, you can:

  • Export the Settings list data

Settings list

By default, the Settings list displays 10 logs per page, but you can increase this number by clicking on the Rows per page drop-down. Click on the arrows to move from one page to another.

All your organization logged actions will be displayed in the Settings list but you can filter them:

  • Date range: drop-down with date preselected date ranges (Last 24 hours, and possibly 7 or 30 or 90 days)
  • Event: drop-down with the events that can be logged (Create; Delete; Put in fleet; Put in organization; Put in repair; Put in stock; Update)
  • Item type: drop-down with the item types an event can apply to (Device; Fleet; Profile; Application; Member; Session; Access Token; Export; Action Token)
  • Access Token ID: search field to filter by Performed By header value (will only return results with a Performer Type value set to API Access Token and a Token ID corresponding to the search term)
  • Action Token: search field to filter by Performed By header value (will only return results with a Performer Type value set to Action Token and an Action Token Name corresponding to the search term)
  • IP: search field, you can filter the logs on any IP address
  • User: search field to filter by Performed By header value (will only return results with a Performer Type value set to User and a user email address corresponding to the search term)

Settings details

The information displayed in the Settings table:

  • Performed By: describes what/who performed the action, it can be the user email address or the Action Token Name or the API Access Token ID
  • Performer Type: value described in Performed By can ba a User, an Action Token or an API Access Token
  • Event: describes the nature of the event, e.g. create, update, delete…
  • Item Type: describes what type of item the logged action has been performed on, e.g. a Device, a Fleet, a Profile…
  • Item(s) Affected: describes the item affected by the logged action, e.g. a Device Famoco ID, a Fleet Name, a Profile Name…
  • Tracking Values:
  • Date: Date and time of the action
  • IP: the IP address of the user or the API request or the Device (Action token)

By default, all the available fields are displayed. If you want to remove some, you can:

  • Click on settings
  • Check / uncheck the fields you want to view / hide on the Settings table
  • Click on SAVE

Settings export

  • Click on the EXPORT icon launch
  • Select the Settings headers that you would like to export
  • Click on the EXPORT button to download the report

Syncs list

By default, the Syncs list displays 10 logs per page, but you can increase this number by clicking on the Rows per page drop-down. Click on the arrows to move from one page to another. All your organization logged actions will be displayed in the Syncs list but you can filter them:

  • Famoco ID: search field to only display logs for a device with a corresponding Famoco ID
  • Date Range: searchable drop-down with date preselected date ranges (Last 24 hours, and possibly 7 or 30 or 90 days)
  • Action: describes the nature of the action, e.g. add, upgrade, delete…

Syncs details

The information displayed in the Syncs table:

  • Famoco ID
  • Sync Date
  • Category
  • Action
  • Description

By default, all the available fields are displayed. If you want to remove some, you can:

  • Click on settings
  • Check / uncheck the fields you want to view / hide on the Syncs table
  • Click on SAVE