Insights
Paid MDM Add-On
The Insights feature aims at providing actionable information related to your devices.
This feature requires Famoco Layer version 3.7.0 Android 8 or above is required.
Feature Presentation Video
Context
Insights aims to solve challenges you might face when deploying fleets of devices in the field:
Challenge 1
You would like to know how
Challenge 2
You would like to know where
Challenge 3
You would like to improve
What type of data does Insights collect about my devices?
Insights currently collects 4 types of data points:
Battery data: see how battery levels evolve through time, and spot potential faulty batteriesApp Activity data: analyse the activity of your devices and how it evolves through time,
identify your top performers, and see how your applications are being usedLocation data: track movement of devices and analyse heatmaps of presence and activityNetwork data: track data usage of your devices and identify possible connectivity issues or less optimal
deployment areas
Permissions
The following list includes all permissions tied to this MDM section and the impacts they have on the MDM interface
or the Insights API.
You can pick and choose these permissions when creating a new Custom Role
or Insights API token .
Permission category - "Insights - Application Activity Metric"
Read (insights.applicationactivitymetric.read)
What it does: Allows users to view application activity charts in Insights dashboards, the home page, and device activity views.
Where it applies:
On the insights dashboard page (/insights/dashboard/<dashboard_id>), grant access to the following charts:
Activity Timetable
Top Applications
Activity Duration per Application
Average Device Activity Over Time
Device Activity Comparison
Fleet Activity Comparison
Device – Total Activity Time
On the main dashboard/homepage of the MDM (/), grant access to the following charts:
Today’s Activity
This Week’s Activity
Top 3 Fleets
Top 3 Applications
On the devices page (/devices) – in the detailed device view, grant access to the following charts:
Top 3 Applications
Package Activity per Hour
On the device Activity page (/insights/device-activity) - in the sidepanel of a device, grant access to:
Top 3 Applications
Package Activity per Hour
Filter: Refiners (Package Name)
What happens without this permission:
Charts are not visible in dashboards.
Charts are replaced by placeholders explaining the restriction.
Restricted charts can’t be interacted with (no filtering, editing, deleting).
The Devices & Fleets Activity section may be hidden on the Home page.
The Refiners filter is not displayed on the Device Activity page.
Permission category - "Insights - Battery Metric"
Read (insights.batterymetric.read)
Permission category - "Insights - Device Session"
Read (insights.devicesession.read)
Permission category - "Insights - Retrospective"
Read (insights.digest.read)
What it does: Allows users to view the Retrospective widget on the main dashboard.
Where it applies: Main dashboard (/)
What happens without this permission: The Retrospective widget is not displayed.
Permission category - "Insights - FMS Fleet Status"
Read (insights.fmsfleetstatus.read)
What it does: Allows users to view historical data for Maintenance Status and Sync Status charts.
Where it applies: On the main dashboard (/), enables “See More” buttons on the Maintenance Status and Sync Status charts.
What happens without this permission: The “See More” buttons are not displayed.
Permission category - "Insights - Non-Reporting Device"
Read (insights.ghostdevice.read)
What it does: Allows users to view the Non-reporting devices widget.
Where it applies: On the main dashboard (/).
What happens without this permission: The widget is not displayed.
Permission category - "Insights - Location Metric"
Read (insights.locationmetric.read)
What it does: Allows users to view location-based charts, heatmaps, and device trails.
Where it applies:
On the insights dashboard page (/insights/dashboard/<dashboard_id>), grants access to:
Device Trails
Fleet Presence Heatmap
Fleet Activity Heatmap
On the Device Activity page (/insights/device-activity) and Devices page (/devices) – in the detailed view of a device, grants access to:
On the Location Intelligence page (/insights/location-intelligence), grants access to:
What happens without this permission:
In the dashboard list and chart selection menu, these charts are not visible.
On dashboards, these charts are replaced by placeholder cards with a restriction message.
Restricted charts cannot be interacted with.
On Device Activity and Devices pages, these charts are not displayed.
The Location Intelligence page can’t be accessed.
Permission category - "Insights - Network Metric"
Read (insights.networkmetric.read)
What it does: Allows users to view network usage charts, connectivity strength maps, and application data consumption.
Where it applies:
On the insights dashboard page (/insights/dashboard/<dashboard_id>), grants access to:
Fleet Application Data Consumption
On the Device Activity page (/insights/device-activity) and Devices page (/devices) – in the detailed view of a device, grants access to:
Application Network Consumption
Fleet Network Connectivity Strength
Operator Network Strength Heatmap
Application Data Consumption
What happens without this permission:
In the dashboard list and chart selection menu, these charts are not visible.
On dashboards, these charts are replaced by placeholder cards with a restriction message.
Restricted charts cannot be interacted with.
On Device Activity and Devices pages, these charts are not displayed.
Features
Chart your data
Create, manage and explore dashboards in the Dashboards menu .
Explore your data
Explore and dive deep into your devices' data with the Discover menu .
Visualize maps
Chart and visualize where your devices have been thanks to the Location Intelligence menu .
Going further
If you wish to integrate this data into your pipelines, it is possible to create integrations with the MDM/Insights
by creating API tokens and exploring the Developer documentation about our APIs.