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Applications

The Applications section is divided into two sub-sections: the App Library where you can list and edit your private app library and the App Whitelist where you can define applications allowed on your devices.

From this module, you can:

  • Perform the following actions
    • Add applications
    • Remove applications
    • Download applications
    • Export applications related data
    • Add whitelists
    • Edit whitelists
    • Remove whitelists
    • Associate a whitelist with profile(s)

Some transversal features available in the Applications section (filter settings, export options, list pagination, etc.) are described in the Devices list chapter.

App library

By default, the Applications list displays 10 applications per page, but you can increase this number by clicking on the Rows per page drop-down.

If your organization contains more applications than the number of displayed rows per page, click on the arrows to move from one page to another.

All the uploaded applications of your organization will be displayed in the Applications list but you can filter them by:

  • In Use: searchable drop-down, search and/or select a status (true or false) in the list
  • Label: searchable drop-down, search and/or select an application label in the list
  • Package Name: searchable drop-down, search and/or select an application package name in the list

By default, all the available fields are displayed. If you want to remove some, you can:

  • Click on settings
  • Uncheck the headers you don’t want to view on the applications list
  • Click on SAVE

Applications details

The information displayed in the applications table:

  • In use (the lock icon means that this application is being used by at least 1 profile)
  • The application's icon
  • Label
  • Package name
  • Package version name
  • Package version code
  • Size of the application
  • Upload Date

Export applications

  • Click on the EXPORT icon launch
  • Select the application headers that you would like to export
  • Click on the EXPORT button to download the report

Add an application

  • Click on the + NEW button
  • A new Upload Application modal opens
  • Drag & Drop the application file (max 300 MB) or click the dotted area to select the APK from your computer files
  • Click on UPLOAD
  • The application’s data extracted from the APK file is displayed at the end of the upload : icone, label, package version name, package version code, package name
  • Click on CLOSE
  • The application is displayed in the Applications list

Remove an application

You can only remove an application if it is not used in a profile (see the In Use header, a locker icon is displayed for each application that cannot be removed).

  • Select the application(s) to remove by checking the corresponding box(es)
  • Click on the REMOVE icon
    • A pop up is displayed to confirm the deletion
  • Click on the OK button to confirm
    • The application(s) will be removed from the Applications list

Download an application

  • Select the application that you want to download from the Applications list
  • Click on the DOWNLOAD icon

Update an application

Requirement

Make sure the new APK has different package version number compared to the one to update. The MDM handles app uploads by using their version code and package version name. When uploading a new APK you should follow the official Android guidelines concerning the versioning of your APKs.
Here's a summary of those guidelines:

  • Package: a string with the following structure com.companyname.applicationname
  • Package version name: a string value such as 1.0.1 or 1.1.0
  • Package version code: an integer value that should always be incremented. If this is not done the app update will be ignored on the device

Update an application

  • Go to the Applications section
  • Click on + NEW
  • Drag & Drop the application file (max 300 MB) or click on the dotted area to select the APK from your computer files
  • Click on UPLOAD
  • Go into the Profiles section
  • Select the profile containing this APK to update
  • Click on the edit button, a modal dialog opens
  • Remove the old APK
  • Add the new APK on the same device's profile (just after the deletion of the old one)
  • Click on the button SAVE
  • Synchronize the device

App Whitelist

An App Whitelist is a list of application or application installers that are allowed on devices applying the whitelist. During sync, any non-whitelisted applications found on a devices applying a whitelist is removed. If a device is not associated with a whitelist, the sync process only removes application uploaded in the App Library but not included in the device profile.

Whitelist settings are fully applied for Famoco Layer v2.25.0 and above.

You can create multiple whitelists and assign Profile(s) to them.

Whitelists

By default, the whitelists list displays 10 whitelists per page, but you can increase this number by clicking on the Rows per page drop-down.

If your organization contains more whitelists than the number of displayed rows per page, click on the arrows to move from one page to another.

All the whitelists of your organization will be displayed in the Whitelists list but you can filter them:

  • In Use: searchable drop-down, search and/or select a status (true or false) in the list
  • Whitelist Name: search a whitelist in the list
  • App Name: search a whitelist including an application name
  • Package Name: search a whitelist including a package name

Whitelist details

The information displayed in the whitelists table:

  • In use (the lock icon means that the whitelist is applied by at least 1 profile)
  • The name of the whitelist, if a comment has been edited, an icon is displayed next to the whitelist name
  • The whitelist content summary (number installers and apps)

By default, all the available fields are displayed. If you want to remove some, you can:

  • Click on settings
  • Uncheck the fields you don’t want to view on the whitelists table
  • Click on SAVE

Add a whitelist

  • Click on the + NEW button
  • A Add a New Whitelist modal dialog opens
  • Name your fleet
  • You can add an optional comment
  • Click on the + ADD button to add an app or installer to be whitelisted. Note that by default, MDM is already listed as an installer (any app installer by MDM is whitelisted)
    • An additional Add a New Application modal dialog opens
    • Fill-in the Application Package Name, this field is required and will be used to determine if an app is whitelisted or not. Package name is a string with the following structure com.companyname.applicationname
    • You can also fill-in the corresponding Application Name, this string is useful to filter the whitelists when the package name is not explicit.
    • A checkbox allows to indicate if the package name is an installer, any app installed by a whitelisted installer is considered as whitelisted too.
    • Click on the SAVE button
    • The Add a New Application modal dialog closes
  • Click on the SAVE button
    • The profile is displayed in the Profiles list

Modify a whitelist

  • Select a whitelist to modify
  • Modify the whitelist settings according to your needs
  • Click on the SAVE button

Remove a whitelist

You can only remove a whitelist if it is not associated to profiles(s) (no locker).

  • Select the whitelist to remove by checking the corresponding box
  • Click on the REMOVE icon
    • A pop up is displayed to confirm the deletion
  • Click on the OK button
    • The whitelist will be removed from the Whitelists list

Put a whitelist in profile(s)

It is possible to associate a whitelist with profile(s), the whitelist will then be applied on each device with this (those) profile(s).

  • Select one whitelist
  • Click on the Put in Profiles icon
  • A modal dialog opens
  • Click on the + ADD button
  • An edit zone with grey background opens:
    • Select a Profile in the drop-down selector
    • Select a Setting in the drop-down selector (Enabled to apply the whitelist to the profile in all cases, Prod mode only to the profile in Prod mode and allow any app installation in Dev mode)
    • Click on the grey check mark to save or the cross mark to cancel
  • Add addition profiles by clicking again on +ADD or edit previous profiles settings by clicking on the pencil icon or delete one by clicking on the garbage icon
  • Click on CLOSE