App not working - Contact us

  • To retrieve more information on the issue, please try to install the application over ADB

Check if your application relies on Google Services as the application may not launch or misbehave. More information on the reason here

  • Please retrieve the outcome of adb install -r "application name" and send it to us by email. We will need the following information:

  • The name of your MDM organization

  • A description of the issue and the steps to reproduce it
  • A picture or a video if it helps to understand the issue
  • The ID(s) of the impacted device(s)*
  • The name of the Sim card provider

    * under the battery or from the device dashboard: (01)xxxxxxxxxxxxxx(21)xxx